
Q:
What is the minimum order?
A:
It generally depends on the item, but we typically go by weight, minimum
order ranging from 1KG to 5KG per color, per item. To get a quote, please
inquire here.
Q: What is the order
process for hair extensions?
A: Please see below:
1. Customer inquiry - Request for a quote
2. We provide a quote (along with a sample if requested)
3. Customer confirms the order, and we send you an invoice with your
customer number.
4. Customer pays in full or may pay 70% of the total amount.
5. We start production of the customer's ordered products.
6. Upon completion of the product, customer pays the remaining 50% of the
balance, and we send the shipment.
*For all orders when payment is not made
within 10 days after placing, our company can cancel them or change the
price without notice.
Q: How do I order toupees and customized hairpieces?
A:
Simply fax us the completed
order form and we will contact
you within 12 hours to discuss and confirm your order.
Q: Can you copy our samples?
A:
Our development and design team can duplicate your product to match its
quality, if not better. Simply send us a sample of your product and
let our team do the rest. Upon your approval, we can start producing
your product right away.
Q: I don't see a product I'm looking for, can you still deliver?
A:
Absolutely, just because you don't see
certain items or products on our website doesn't mean we don't carry them.
If it's related to hair systems and hair extensions and accessories, we can
deliver! Please contact us and we'll get
back to you.
Q: Can I have our own logo?
A:
Yes, we understand branding is important to your business.
We can package your product with your logo in professional quality.
Price depends on the order amount. Please contact us for details.
Q: What is your delivery time?
A:
Upon payment, we will deliver your goods
within 4 to 6 weeks.
Q:
What kind of payments to you accept?
A: We accept wire
transfers, Western Union, or Paypal.
Q: Shipping terms?
A: FOB Qingdao, we
pay for transportation of the goods to the port of shipment (Qingdao), plus
loading costs. The buyer pays freight, insurance, unloading costs and
transportation from the port of destination to your business. |